"Working in an office as an NFU Mutual insurance sales representative, but getting deeply involved in local, rural issues as an NFU Group Secretary. That’s what it’s all about for me. I love the countryside, it’s rare to come across an opportunity like this, which is why I was so intrigued when I first heard about it.
When I started, I was amazed by just how varied the days can be. One minute I could be advising a customer on how best to protect their manufacturing business and the next I could be helping by arranging an appointment with NFU Mutual’s Financial Consultant to discuss shareholder protection. Essentially, you’re running your own business, so everything from HR to premises management is up to you, as well as making sure customers get the best advice and service possible. You do get plenty of support from NFU Mutual though and there’s always a Senior Agent if you’ve questions or need advice. There’s definitely a lot to learn and it can be hard work at first, but I see it as a case of the more you put in, the more you get out. And being your own boss is great. Life is seriously busy, but you see the rewards directly - whether that’s your growing business or your team blossoming.
That said, the most fulfilling thing is actually helping the customers and making sure they find the product that’s right for them. The smiles I get when people know they can trust you and will be able to form a lasting business relationship with you, makes all the hard work worthwhile. It feels like we really are part of the community, providing a welcome service for local people."
